Warrington Housing Association

In response to Warrington Housing Association’s need to modernize Lyon Court, we undertook a comprehensive kitchen and electrical upgrade project spanning 2022 to 2023, successfully enhancing living conditions for its elderly and vulnerable residents.

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Warrington Housing Association

In 2022-2023, we partnered with Warrington Housing Association to upgrade the kitchens and electrics in 25 properties at Lyon Court, a residential home for elderly and vulnerable tenants. Despite the challenges posed by limited space and the need to ensure tenant safety, we successfully completed the project within the tender price of approximately £350,000. Our careful planning and daily communication with WHA and the residents ensured a smooth execution, leading to additional work requests and positive feedback from all involved.

Project: Kitchen Replacements (Phase 1 & 2, Lyon Court)

Timeframe: 2022-2023

Location: Warrington

Contract Value: Circa – £350,000

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Background

We were approached by Warrington Housing Association to upgrade their existing kitchen and electrics at Lyon Court. This consisted of 25 properties within a residential home. The planned works went out to tender, we were successful for a 2nd consecutive year on the kitchen and upgrade scheme.

Challenges

Resident Sensitivity: Daily liaison with WHA and residents, particularly the elderly and vulnerable, required tactful communication and careful coordination to minimize disruption.
Health and Safety: Maintaining stringent health and safety protocols to safeguard against equipment hazards, material handling, and trip hazards posed ongoing challenges.
Logistics: Limited space within flats necessitated meticulous logistics planning to ensure efficient workflow and minimize impact on residents’ daily lives.
Property Access: Outdated contact information and tenant availability complicated scheduling pre-installation surveys, requiring proactive communication strategies.

Result

Scope Completion: Successfully completed the scope of work outlined in the tender agreement, including kitchen upgrades in 25 properties at Lyon Court.
Client Satisfaction: WHA’s positive feedback and request for an additional 5 flats for kitchen upgrades underscored client satisfaction with the project’s execution and quality.
Budget Adherence: Completed within the tender price and adhered to the planned program of works, demonstrating our commitment to financial transparency and project management excellence.
Resident Feedback: Received favourable feedback from residents regarding the quality of workmanship and minimal disruption during the upgrades, enhancing community relations.

Conclusion

Our partnership with WHA on the Lyon Court kitchen replacement project exemplifies our ability to overcome challenges with strategic planning and proactive communication. By prioritising resident comfort, safety, and operational efficiency, we not only met but exceeded client expectations, paving the way for future collaborations aimed at enhancing residential living standards through thoughtful renovations and meticulous project execution.

Gallery

Please note that the first 3 images are the ‘Before’ state.

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I have Alzheimer’s, so don’t like disruption . Grant store were brilliant . The men’s who arrived to fit , boiler , underfloor insulation , & hive , were fantastic . House left spotless . Thank you all for fantastic customer service . You are a credit to your profession . Regards & thanks . Paul .

Paul Birchall

Had solar panels installed by Grant Store and the whole experience greatly exceeded expectations. The process was very smooth, from the booking, to the communication of the steps, through to execution. It's a 3 day process (actually 3 half days). The scaffolders, the roofers and the electricians all arrived as expected and just got on with the job and all of them were friendly and communicated well. I don't usually leave reviews but this level of service deserves recognition

Steve P

What a great company to bring in to your home.arrived on time,was told what was to be done with the boiler. And after that the job was carried out with out fuss/mess. Acouple of great fitters, and very friendly office staff. All followed off by anice friendly inspection by a senior member of grant store. Will highly recommend this company for any work you need doing from the office staff upto the inspector who calls invited within 24hours. Many thanks.

James Prendergast

The fitters arrived spot on time and both worked hard informing us exactly what they were going to do,Rob+Paddy were very professional and were good reflection for grant store. boiler installation was great but let down by not having a electrition on same day

Keith Ward

I had Alex & Simon at my house. Hands down, they are the best workmen EVER, by miles. They arrive on time, are polite, super clean & tidy in their work & cleaning up afterwards. Spectacularly good work was carried out by them both. They clearly take pride in the quality of work they do & their cleanliness in people’s homes, which is sadly lacking for most trade's people today who just don’t care how shoddy their work is or have no respect for people’s property.

Jenni Bonjovi